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Ordering/Payments

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Ordering/Payments

Category - Ordering/Payments

Placing An Order

Can I purchase gift cards using my favorite token?

What can I pay with?

How to place an order?

Why is there a countdown timer on the order?

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Using Your Store Credit

How do I use my BitToGoods USD or EUR store credit?

Can I combine my BitToGoods balance with an external (wallet) payment?

Why can’t I pay for a gift card/phone refill with my store credit?

Crypto Payments

How can I make purchases using my favorite token?

Why does my invoice say "underpaid order"?

Payment not received in time

What Should I Do If I Haven’t Received My Order After Full Payment?

Where can I find my crypto transaction ID (Tx ID/Hash ID) ?

What happens if I send crypto to the wrong address?

I need support with my LI.FI transaction (balance top-up with other chains)

My Order Failed / Delivery Error: How Do I Get a Refund?

I accidentally overpaid for my order or sent too much crypto

Can I pay to the same address for different purchases?

How to reach BitToGoods at Binance?

Understanding our cryptocurrency refund policy

I didn't receive my refund or I get an error when requesting a refund

Are refunds based on the value of the gift card/phone refill or the currency/token?

If I choose a crypto refund to my wallet/exchange what amount will I get back?

+ 13 Articles

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Non-crypto Payments

What is a non-crypto payment?

Which are the supported non-crypto payment methods?

What products cannot be purchased by non-crypto payment methods?

BitToGoods Promo Codes

Articles coming soon

Paying with Crypto: Tokens, Networks & Wallets

Can I make purchases using Polygon?

Can I make purchases using Binance Smart Chain?

How do I pay using Coinbase Wallet?

Can I make purchases using Fantom?

How do I pay using Trust Wallet?

How do I pay using Trezor Wallet?

How do I pay using Muun Wallet?

How do I pay using MetaMask Wallet?

How do I pay using Exodus Wallet?

Can I make purchases using Avalanche?

How do I redeem my gift card?

Why has a product been out of stock for an extended period time?

+ 9 Articles

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